RollCall Business Conferencing Solutions

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Web Conferencing Etiquette

  • Always be prepared
    • The presentation (whether slides or another format) should be uploaded in advance of the web conference, and any other applications needed during the meeting should be open, yet minimized on desktop in preparation of sharing
  • Always have a contingency plan in place
    • Have a technical resource available for attendees, in the event a participant is having difficulty or if someone’s equipment fails*
  • Always conduct a pre-conference practice session to review set-up and roles with key members of the web conference
    • This avoids potential delays caused by users unfamiliar with the specific web conferencing service
  • Always place the call in ‘lecture’ mode or mute participants
    • This avoids any potential distractions caused by background noise
  • Always turn off entry announcements
    • Entry tones and announcements can be very distracting if attendees arrive late
  • Always familiarize yourself with the features of your web conference prior to the call
    • Know how to mute and unmute all lines
    • Know how to dial out to participants
    • Have the dial in and login information readily available
  • Always add an interactive function to your call to invite participation
Standard web conferencing features include polling, chat, Q&A, record.

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