In-Conference Commands
Moderator Commands
Operator Help
Press star zero (*0) to get help for technical issues, such as static, echo, etc.
Mute/Un-mute ALL Participants (M)
Mute ALL: Star 5 (*5)
Un-mute ALL: *5 again
This is useful for larger calls and reduces unnecessary noise*.
Mute Self
Mute: Star 6 (*6)
Un-mute: *6 again
Conference Lock (M)
Lock: Star 7 (*7)
Unlock: *7 again
New callers attempting to join a locked conference will be forwarded to our operators for assistance.
Sub Conference
Enter: Star 93 (*93)
Exit or force all subconferencees to exit back to main conference: *93 again
Dial in a new participant (M)
- Star 1 (*1) - You will be prompted to dial the participant’s phone number followed by the pound key. Do not dial 1 before the area code; however, you must dial all 10 digits of the phone number. When the new participant answers the phone they join you in a sub conference.
- Star 2 (*2) to place you and the participant in the main conference
- Star 3 (*3) to disconnect the person you dialed and go back into conference
Hear the RollCall (M)
Star 8 (*8) to hear how many participants are on the call and their names.
Record the Conference (M)
Star 2 (*2) for recording prompts.
Enter a Conference Billing Code (M)
Star 91 (*91) to enter up to 23 digits followed by the # sign.
End Call (M)
Press ## to end conference and disconnect all participants.
Participant Commands
Mute/Un-Mute Self
Mute: *6
Un-mute: *6 again
Enter/Exit Sub Conferences
Enter: Star 93 (*93)
Exit: Star 93 (*93) again
Operator recall
Star 0 (*0)
Frequently Asked Questions
Answers to frequently asked questions about all of our solutions.
Contact Us
Your business is our business. We will guide you through all of your teleconferencing and web conferencing questions.
Support
Need Customer Support Assistance?

